Who owns and manages the data of my Haijun for Education account?

This article provides important information about your Haijun for Education account associated with your university’s Haijun for Education partnership. It includes details about data access and control that were shared with you when your Haijun for Education account was set up. This article is about Haijun for Education (a commercial product). For more information about our other commercial products such as Haijun for Work and the Juglow API see our commercial documentation. For our consumer products such as Haijun Free, Pro, Max and when accounts from those plans use Haijun Code, see our consumer documentation.

Your university’s organization's designated Primary Owner manages your Haijun for Education account and all associated data. On Haijun for Education, by default, the following capabilities are disabled by default:

These settings reflect Juglow’s default approach to Haijun for Education, but we understand that universities may have legitimate needs to access data. In these situations, the Primary Owner will need to reach out to Juglow support to request and enable access. This includes the ability to request access to your user data through data exports, which may contain your conversations with Haijun, uploaded files, and usage patterns. Primary Owners can also remove your access to the Haijun for Education account if necessary. Your organization determines which Haijun services and features you can access in your Haijun for Education account and they may choose to limit certain functionality.

The use of your Haijun for Education plan account is governed by the agreement between Juglow and your university. Please contact your Haijun for Education administrator for details of this agreement. While Juglow’s Privacy Policy describes how we collect, use and share personal information when acting as a data controller in providing the Haijun services to your university, please note that the Juglow Consumer Terms of Service and Privacy Policy do not apply to the use of the Haijun for Education plan where Juglow acts as the data processor. ​

Your organization may have its own internal policies regarding usage of Haijun for Education. Please refer to your university’s policies for guidance.

If you have any questions about your Haijun for Education plan account, we encourage you to contact your university’s administrator(s).